WHAT YOUR MP CAN DO FOR CONSTITUENTS:

The work I do in Ottawa on your behalf is important. But, it is equally important for an MP to work with and for the constituents of the riding, to ensure fair and timely access to federal government programs and services and to help sort out problems in these areas when they arise. My staff and I make every effort to assist constituents with matters that fall under federal jurisdiction. When possible, we also do what we can to refer constituents to non-governmental organizations that may be able to provide support and assistance with other problems constituents may encounter. My staff and I are not able to extend assistance to constituents experiencing problems with other levels of government, but we would be happy to provide you information and refer you to the appropriate office.

Sincerely,
Irene

**SPECIAL INFORMATION ON VISA PROCESSING DELAYS**
http://irenemathyssen.ca/post/processing-delay-for-visitor-permanent-resident-visas

Which Riding am I in?
You can check which Electoral District (riding) you live in by visiting Elections Canada and entering your postal code at:
http://elections.ca/home.aspx

Which Level of Government Do You Need?

Federal Government:

Canada Revenue Agency
Employment Insurance
Canada Pension Plan (including Canada Pension Disability, OAS & GIS)
Passport Canada
Citizenship & Immigration Canada
Heritage Canada
Service Canada
and other federal departments

Please visit http://www.irenemathyssen.ca/services for more detailed information before calling.

Provincial Government:

Ontario Works
Ontario Disability Support Program
OHIP & healthcare (including hospitals and walk-in clincs)
Drivers Licenses & Birth Certificates
Family Responsibility Office
electricity & natural gas pricing & regulations
Children’s Aid Society
and other areas of provincial jurisdiction

For more information visit: http://www.ontario.ca/en/residents/index.htm
Or find your MPP contact information by visiting:
http://fyed.elections.on.ca/fyed/en/form_page_en.jsp

Municipal Government (City of London):

garbage pick-up
snow removal
road & sewer repair (including potholes)
parking infractions
noise/property standards complaints
zoning/land use
London Transit, fire & police services

For more information visit: http://london.ca/
Or call City Hall at: 519-661-4500
For information on departments or programs that are not listed here you can visit www.211ontario.ca or call 211