If you need assistance with a federal department or program, it is always best to call ahead and book an appointment with one of our caseworkers.
Our staff team has a variety of duties and may not be immediately available to help you on a walk-in basis.
The office is closed to the public on Wednesdays to facilitate administrative duties. Staff are available by appointment only.
Our office is a safe space workplace. Abusive or harassing behaviour toward staff or volunteers will not be tolerated and individuals engaging in such behaviour will be asked to leave.
Please note our office is a fragance free zone, please refrain from wearing perfume or colognes.